UK
USA
Tuesday 13th May 2008
Customer Feedback
Read some of the feedback and reviews that our customers have said about us....
"Yes it did thanks. It's great. Just trying to work out how to delete voice messages on there, might have to let my boyfriend work that out for me and im not too good with things like that. I'm really impressed with the service at Red Packet and will definitely purchase items from you again and will be recommending you to my friends. Kindest Regards". L. Fitz-Henry, Bath
"I have just received the eggling and would like to thank you for a wonderful service. It is a delightful item and will be added to my challenge of finding 80 gifts for my MIL's up and coming 80th birthday beginning with E." S.Swift, Norfolk
"Your customer service has been exceptional, i really appreiate it". S. Ridgers, Essex
"Your service was second to none. Beautifully wrapped. Showing great initiative in using the greeting from my failed order, as I omitted to put a message on my new one. Fantastic!" S Clarkson, Northants
"I'd just like to thank you for the fantastic Canvas. It was a present for my parents and they loved it.....it was a perfect Pearl anniversary present. It brought a tear to their eyes. Thank you for the brilliant service, i will definately use you again and will recommend your company on to others. Thanks again ". L McCarthy, Lancashire
"A big thank you for an absolute brilliant service! Fast, efficient and very professional. Super 'touch' with the "Red Packet"! Already recommended you to a number of people! Thanks again" M, Christensen, London
"In my opinion the standard of service was exceptionally high. All my emails were replied to extremly quickly, and if you didnt get an answer from me you
rang me which was excellent. Considering i only ordered the personalised newspaper gift on Wednesday, i had it in my posseesion on friday morning was also extremly efficient. With regards to the product. Its absolutly fabulous. I had got sick of flowers, perfumes, spa treatments etc..I just wanted something different. The fact that everything in the article is soo personal to us again was a lovely touch. It is also presented in a really high standard. I think from reading this you will see that i am extremly satisfied with my purchase and i have already showed it to all the guys in work who also think its fab". S. Beattie, Belfast
"Beautifully wrapped, thank you, and the red envelope has gone in my purse!" J. Atchison, Leicester
"Excellent personalised customer service from the point of order right through to after the goods ordered are delivered. It has been a pleasure dealing with My Red Packet and I would sincerely recommend them to others" G, Chapman, Milton Keynes
"Although i didn't even purchase anything from your site, i felt compelled to write to you to thank you. One morning, i get a phone call from you to ask if i had just purchased over £200 worth of goods from your site. To my horror, MyRedPacket had suspicion that the purchase was as a result of a someone who had my personal and card details and used it. They made the decision to immediately void the transaction and not only that, went out of their way to find out my correct contact number so that they could inform me of it and have my card cancelled. Now, how many companies would do this? I am so grateful for your personal care and diligence. I will certainly have full trust in using this company to buy my gifts from them!" Anonymous, Oldham.
"Good morning. Just wanted to say how pleased i was with your prompt delivery service, i will certainly use your company again! Seasons Greetings." J. Burgess, UK.
"Just wanted to say how impressed I was by your delivery service, the quickest of all my Christmas shopping! I placed the order at 3pm on Friday and it was with me by 8am the next morning. I will definately use you again!" N.Walker, Wiltshire
"Congrats on a making online shopping a great experience. Very quick delivery and very friendly people to deal with. I will definitely be returning to buy and highly recommend myredpacket." T.Doyle, Wexford.
"I happened upon MyRedPacket by accident while trying to do some Christmas shopping on line. I placed an order, which I received in a couple of days, well packaged and not damaged and just as described. A week later I wanted a couple of other items, however during the order, the person I was ordering the gifts for came into the room, before I had entered my payment details. So the order was not processed, but the following day I received an email asking if I needed some help. I contacted them by phone, and causing some laughter, the member of staff dealing with my order, rang back as promised within 10 mins. A better service I could not ask for, especially at christmas." Paul, Southport (UK).
"Thankyou for letting me know the returned item has been refunded, I would definitely shop with your company again as the customer service I have received has been excellent." J.Robinson, Tyne & Wear.
"I must say you guys give excellent customer service." C.Bannerman, York.
"Lovely item! Now i can keep my most precious photos with me at all times. I'd congratulate myredpacket for an excellent service and super fast delivery". S Smith, London.
"I was really surprised with how good this MP4 player is for the price. All in all very pleased with this gadget, very small and portable, good sound and functions. Excellent service from myredpacket- thanks!" L Harley, Surrey.
"I just wanted to say, what first class service! I bought this on Thursday and received it on Friday. Love the product- amazing candle, it really does change colours and smells gorgeous! Really soothing. Looks great in our living room. I even received a Red Packet which i'll be keeping in my purse... what a lovely touch. Thanks to everyone at MyRedPacket!" M Walters, London.
"Excellent, love it. Most multi-functional digital frames of this quality are in excess of £120, so to be able to buy such a good one for less than £100 is amazing value! The frame itself looks great and robust, and although it is made of clear acrylic, to be honest it looks more like glass. The only minor downside it that it would doesn't have in built memory, but then can't complain with the price. First class service from myredpacket." S Derby, Scotland.
"I was very happy with the canvas, as was the recipient! Thanks very much, my husband was thrilled with it as our 1st anniversary present!" R Bailey, Bucks.
"My nieces and nephews bought me this for our 25th wedding anniversary, and i love it so much. All those pictures of me and my husband when we first got married, made me cry!" L Banham, London.
"What a wonderful gift. So personal to have a tree named after you. Super fast delivery from myredpacket also, thank you". L Sandler, Birmingham.
"I bought this for my mum for her birthday. She was so pleased! Well done to myredpacket for making her smile. Really fast delivery too". G Smith, Colchester.
"I bought this gift for my wine loving dad, and he is so thrilled with it. It's a great idea as a gift, would recommend it highly. I'm also very impressed with the excellent customer service from MyRedPacket". D Jones, Leeds.
"Great item, comfortable to type. I will be recommending your site to my mates, as the service i received was second to none!" M Hollingdale, Kent.
"Super little toy! I'm not a novice in flying toys so i found it easy to fly and even better that i don't have to leave my living room! Super fast delivery from myredpacket- well done, you're doing a good job". S Little, Warwick.
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