Our Privacy Statement

This is our privacy statement. Please read it with care.

YOUR SECURITY AND PRIVACY IS OF GREAT IMPORTANCE TO US

Transaction Security

All purchases take place in a secure environment, using the latest encryption techniques. Our site uses the strongest commercially available level of encryption, 128-bit and 256-bit Secure Socket Layers (SSL). No cardholder information is ever passed unencrypted. This ensures that your transactions are secure and your information cannot be used, modified, hi-jacked or re-directed by third parties to gain access to sensitive information.

Encryption and Data Storage

All our pages where you enter your personal details such as address and credit/debit card details, are encrypted using 128- bit SSL technology. This is provided by GEOTRUST. We DO NOT store your credit card details. This is done by PROTX, our third party payment processing provider. Once on this system, all sensitive data is secured using the same internationally recognised 256-bit encryption standards. The encryption keys are held on state-of-the-art, tamper proof systems, in the same family used VeriSign's Global Root Certificate, making them all but impossible to extract. MyRedPacket.co.uk uses third party payment provider Protx to process payments, one of UKs leading providers.

Information and Third Parties

MyRedPacket.co.uk makes a commitment to protecting your privacy and promises only to use information collected about you in accordance with the Data Protection Act 1998.

What Information we collect via our website and how.

The information we collect via the Website may include:
Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.

We also maintain an order history of your purchases. This allows you and us to track your deliveries and review your past purchases. Reviewing your past purchases is useful to us in any reward schemes that we may run from time to time. We also collect information of a general nature about how many 'hits' and 'visits' our website receives. W alsoe monitor the site traffic patterns, which tells us which areas of the site are being visited more than others. This data helps us to build a more useful site in subsequent re-designs and upgrades. We don't track individual users pathways through the site. Our site also uses 'cookies'.

Data recorded by the Website which allows us to recognize you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on you computer through the use of cookies. Cookies are commonly used on the internet and do not harm your system. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers 'Help' facility.

What we do with your information

The details we collect will be used:

To process your order, giving delivery details to our suppliers and shipping companies; and processing payment through our secure banking facility.
In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.

The collection of your Details will also allow the user to use all of our added value features. For example you will be able to track your orders, use the Wish List facilities, get a gift idea via our gift wizard, track your order history, refer friends to the Site, and subscribe to our membership rewards.

When We May Disclose Your Personal Information

Personal information will not be released to third parties except as required by law or is pertinent to judicial or governmental investigations or proceedings. Your Personal Information may be disclosed if necessary in order to complete a transaction such as the fulfillment of an order or purchase placed by you. Also, certain technical processing of email messages and their content may be required to: (1) send and receive messages; (2) conform to connecting networks' technical requirements; (3) conform to the limitations of the Service; or (4) conform to other similar requirements.

We will, however, never sell personal information to third parties. Under no circumstances will we ever give out to a third party your credit card information or your telephone number. We do not send marketing emails to any personal email addresses (spam), if you have not opted to receive them.

If you require any further assistance with regards to matters of privacy, please do not hesitate to contact us.

If you wish to unsubscribe from receiving any marketing information or our newsletters, please unsubscribe by clicking on the option 'Remove me from you mailing list' in My Accounts.