UK
USA
Saturday 17th May 2008
About Us
A gifts and gadget shop, MyRedPacket was born out of a conversation between 2 sisters, My Linh based in London and My Hanh based in New York. Being part of a large family of 10 (and that's NOT including extended family), buying presents was always a bit of a chore. We would roam the high street not knowing what to buy and that would take up the full day. Yes, shopping online was a possible solution but with millions of shopping sites out there, with thousands of products to sift through, how do we select the good from the bad without having to surf the net for hours on end?
Our own experiences led us to put together the concept and theme of MyRedPacket, where we believe that giving to others should be As Good As You Get from others (find out what Red Packet actually means on our homepage). Hence we strive to make your gift searching as easy and enjoyable as possible- so that you FIND the right product as quickly as possible and RECEIVE it with the highest level of customer service. Therefore many months of hard work and dedication was put into sourcing the right products and building a site to achieve this.
Why we are confident you will FIND the right gift?
Our vision was clear right from the start:
a) not to bombard the shop with thousands of products just for the sake of it so that we could boast about quantity- but knowing our customers and what they are looking for. We strive to offer you a good tailored range of products, to suit all budgets, occasions and needs. To achieve this we have rigorous sourcing requirements to ensure all our products that we sell, now and in the future, we would be proud to own or buy ourselves.
b) to build a well designed, user-friendly site with easy navigation and search tools which will lead you to the right product.
Why we know you will RECEIVE your goods with the highest level of customer service?
We know this because the level of service that you receive is down to us, and this is our promise to you. Simple as that! Any issues or problems you have, we will respond quickly and take action. Having local representation both in UK and USA, you can rest assured that our service will be efficient, friendly and quick.
You might be wondering why we haven't mentioned secure online shopping? Well, for us, this is a given. For you, this is absolutely what you should expect. If we don't have a secure payment system, we don't trade. End of.
On one last note, we really want you, our customers to be involved in building MyRedPacket. We have ambitious plans moving forward and we can not do this without your input and feedback. We are here to serve your needs, and knowing your needs will help us progress. Please do email us with your suggestions on how we can improve the site and what we do. Or if you would like to talk to us, we are always happy to have a chat!
We hope you find we have made your life a lot easier by shopping with us and we look forward to serving you again!
My Linh Duong, Director
Give as Good as you Get
